Every week my landlord sends an agent into my basement apartment to take the mail and turn my heater off. I have notified my landlord several times in writing that I did not consent to the agent's entry without notice but they refuse to stop.
I've asked my landlord to install a separate mail slot or mailbox for their part of the house as we have separate entrances and do not share a kitchen or bathroom, but they refuse to do so without even telling me why.
I've tried contacting the Investigation and Enforcement Unit about this but they refused to do anything because I don't know who the agent is (of course my landlord refuses to tell me), don't have video proof, and because the IEU supposedly doesn't deal with that even though it says they do right on their homepage.
Is the burden of proof really that high for a tenant to prove a landlord is violating their privacy? Is there anything I can do to get them to stop?
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