When posting messages that contain useful information please only use smilies at the start and end of the message to make it easier to copy it to the supplementary board. It is even more helpful if you post a copy of useful information on the supp board yourself.
So I dropped the a comment and got this back…now don’t get excited as I’m sure you know what’s coming...
“Thank you for your email and for taking the time to provide your feedback regarding specific dietary requirements and our menu on our website.
We are very sorry to hear of your disappointment with regards to the lack of Gluten Free savoury options at this time and that the menu does not include a gluten free dropdown option. We continually monitor and review our Gluten free products to improve the selection moving forward.
Please be assured at Costa we do value all customer comments and we will pass them onto our Brand Food and Marketing Team for their consideration, we can confirm that all relevant internal departments will review your comments.
Your opinions whether positive or negative are of paramount importance to our success as a brand, it is through such feedback that we are able to enhance and improve our standards, services and products.”
Yeah right! blah, blah, blah.
I never mentioned ‘savoury’. The feature would have been useful for some of the fancy seasonal drinks they produce never mind food.
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