Posted by TWP
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on 10/27/2009, 5:25 pm, in reply to "Re: no shows"
Couple of ways to handle this situation. Put your cancellation policy on your client consultation form and read it to them, have them initial that section and request a credit card for no shows. Hang in there and stick to your guns about it. This is your business and they need to understand you are doing just that...handling your business.
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