At the check-in counter, dedicated staff are ready to assist you through security checks and immigration, offering prompt and respectful service to reduce waiting times. The team ensures that passengers requiring assistance are given priority service and are comfortably accommodated throughout the airport process. Baggage assistance is another essential part of the service. Oman Air staff will handle your luggage with care, from the check-in area to the aircraft, and again upon arrival, ensuring your belongings travel with you safely and efficiently.
You’ll also receive help with flight information, including updates about boarding gates, delays, or special instructions. The wheelchair assistance team will escort you to your boarding gate and ensure a smooth transfer onto the aircraft using an aisle wheelchair or lift if required. Oman Air’s customer support team is available around the clock to answer any queries related to wheelchair services, accessibility features onboard, or special requests. The airline is committed to ensuring an inclusive travel experience for all passengers. With its professional and courteous staff, Wheelchair Assistance offers peace of mind and reliable care, ensuring a smooth and stress-free journey for travelers who need mobility support.
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