Air France is proud to offer dedicated services through its Wheelchair Assistance program, ensuring all passengers with limited mobility enjoy a smooth, safe, and dignified travel experience. Whether you're departing, transiting, or arriving,
Air France Wheelchair Assistance is designed to support you at every stage of your journey. From the moment you arrive at the airport, our trained assistance team is ready to help with ticketing and check-in. We ensure all documentation is handled efficiently, and your needs are clearly communicated to staff throughout your travel process. Friendly professionals are on hand to provide real-time flight information, ensuring you stay informed and at ease. Wheelchair Assistance includes help with baggage—whether it’s checking your bags, transporting them to the aircraft, or picking them up upon arrival. Our team ensures your belongings are carefully managed, so you can focus on enjoying your journey. Navigating the airport is made easy. Whether it’s moving through security, reaching your gate, or boarding the plane, we offer direct, personalized assistance. On long-haul flights, onboard wheelchairs are also available, and our flight attendants are trained to support your comfort and mobility throughout the flight. Customer support is available before, during, and after your trip. Our teams are courteous, compassionate, and responsive to any special requests. Air France recommends booking wheelchair assistance at least 48 hours in advance to guarantee smooth coordination. Wheelchair Assistance goes beyond basic support—it’s a commitment to accessibility, comfort, and care. We believe every passenger deserves a stress-free travel experience, and we’re here to make that a reality. Let Air France be your trusted partner in accessible travel. Because your journey matters—every step of the way.