From the moment you arrive at the airport, Wheelchair Assistance provides support with ticketing, check-in, and navigating through the terminal. Friendly and trained staff will help you through security and guide you to your departure gate, ensuring you feel supported at every stage. Priority boarding is also available for passengers who require extra time or help getting on the plane. The service includes baggage assistance, such as transporting your luggage to the check-in counter and retrieving it at your destination. Passengers using personal wheelchairs can bring them to the aircraft door, where they’ll be safely stowed in the hold. Onboard wheelchairs are available on most long-haul flights for in-cabin mobility. Flight updates and important travel information are communicated clearly throughout the journey.
Upon arrival, Wheelchair Assistance continues with help through immigration, customs, and baggage claim. Customer support is available 24/7 to assist with bookings, special requests, or travel questions. The airline's staff are trained to accommodate diverse needs, ensuring that passengers receive respectful and individualized service. Wheelchair Assistance is committed to removing barriers and providing a seamless travel experience for passengers who need mobility support. Whether traveling domestically or internationally, you can count on British Airways to prioritize accessibility and care. For full details or to request assistance, visit the official British Airways website or contact their customer service directly.
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