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I had the exact same issue, we live in the country so I tend to buy a lot of items when I get the chance, as sometimes I make the effort to go to a supermarket and find nothing, so there was about 3 bags all contaminated. I did contact Doves Farm and they sent me some flour. I had never had mites before their flour but they said that I would need to thoroughly clean my cupboards and dry them as once you had them they weren't easy to get rid of. I think I bleached all of mine. Doves farm were nice enough but I was given the impression that it may have been my cupboards and not their flour that had been the issue.
I buy all of my flour from Asda as its so much cheaper at just over £1 per bag and so far haven't had the issue.
I would ring them and complain as its too expensive to simply throw away
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