So I called them to find out. Well, for this pen, and not just for this pen. they don't do repairs anymore. No repairs. For ANY Cross pens! Never again! Not new Cross items. Not old Cross items. No repairs!
So yeah, they are not made in the US anymore. Old news; we knew that. But this is an whole nother GIANT leap waaay down in service and stature. A once great marquee, now just...ordinary.
Saul
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